Implementation timelines vary based on project complexity, but most solutions can be deployed within 4-12 weeks. We begin with a comprehensive assessment and then create a detailed project plan with clear milestones and deliverables. Simple automation projects may take as little as 2-4 weeks, while complex custom AI development can range from 3-6 months.

Yes, we provide comprehensive multilingual support. Our core team includes native English and Korean speakers, with additional support available in Spanish, French, and German. All our documentation, training materials, and support resources are available in multiple languages to ensure seamless communication and understanding across global teams.

Our 24/7 emergency support includes immediate response for critical system failures, remote diagnostics and troubleshooting, escalation to senior engineers, and on-site support when required. Priority is given to issues that significantly impact business operations. Emergency support is available through our dedicated hotline and includes real-time monitoring and rapid response protocols.

Our comprehensive AI audit includes a detailed analysis of your current systems, identification of automation opportunities, assessment of data quality and infrastructure, ROI projections for recommended solutions, and a customized implementation roadmap. The audit typically takes 1-2 weeks and provides actionable insights regardless of whether you proceed with implementation. During our 15th anniversary, this audit is completely free for new clients.

Our standard business hours are Monday-Friday, 9:00 AM to 5:00 PM GMT. However, we offer extended support hours with 24/7 availability for critical systems. Standard inquiries receive responses within 24 hours, technical support tickets are addressed within 2 hours during business hours, and emergency situations receive immediate attention regardless of the time. Our multilingual support team ensures coverage across different time zones.

Yes, we offer comprehensive training programs tailored to your team's needs. Our training includes hands-on workshops, customized curricula based on your specific use cases, certification programs for advanced users, ongoing education resources, and training available in multiple languages. We can conduct training at your location, our London headquarters, or through secure virtual sessions. Training duration ranges from 1-day intensive sessions to multi-week comprehensive programs.